Privacy Policy
Pingjiaduo and its affiliated companies (the 'Controller’ or ‘Pingjiaduo’ or ‘we’) respect your privacy
rights and recognize the importance of protecting the Personal data (as defined below) provided by you to
us.
The privacy of each and every customer (the ‘Customer’ or ‘you’) matters to us,
and we strive for transparency in all of our data privacy practices, especially when it comes to identifying
the information we collect, use, share, and disclose (hereinafter – the Personal data), as well as the ways
we help keep your personal data safe. In order to that the Company is obligated to use and process the
Personal data of the Customers only in accordance with this privacy policy (hereinafter – Privacy policy)
and the applicable legal acts which regulate the protection of Personal data. This Privacy Policy also
describes the choices available to you regarding the Company's use of the Personal data you provide to us,
and the actions you can take to access this information and request that the Company correct or delete it.
Now the site is owned and operated by Merchant Global Limited.
Legal basis
- The Company commits to comply with the provisions of General Data Protection Regulation, and all of
the other Laws and/or legal acts that are applicable, as well as all of the European Union acts that
are applicable in accordance with the Personal data protection regulations that are applicable for
the specific country in which the services are provided.
- As required by law, and to enforce customers, or the Company's legal rights, and to comply with
local, state, federal and international law, the Company may disclose data to law enforcement
agencies.
Consent
- By using the Company's web sites, you acknowledge that you have read this Privacy Policy and you
consent to the practices described herein with respect to the Company's collection, use ,store,
share and disclosure the Personal data provided by you to us. We reserve the right to change this
Privacy Policy in accordance with the terms herein at any time, which is why we encourage you to
visit this page often, review this Privacy Policy frequently, and remain informed about any changes
to it.
- If, after review, you still have questions about any portion of this Privacy Policy, please contact
the Company using the contact information provided at the bottom of this Privacy Policy.
Personal Data Collection and Use Personal data
- 'Personal data' means data that can identify you as a specific individual, such as your name,
address, phone number, e-mail address, or other contact information, whether at work or at home.
- On all Company web sites that collect Personal data, we specifically describe what information is
required in order to provide you with the product, service, or feature you have requested.
- We collect Personal data when you contact us, when you register with us, when you use our products
and services, when you submit an order with us, when you visit our web sites or the web sites of
certain of the Company's partners, and when you enter promotions and sweepstakes.
- We may collect and process your Personal data due to the direct marketing. Direct marketing is the
activity that is intended to offer the goods or services to you by post, telephone or other direct
way as well as to inquire the opinion of the Customers about the offered goods and services. If you
do not agree with the processing of your Personal data for the direct marketing purposes, the
Personal data for the direct marketing is not processed. You are granted with the right to withdraw
your consent given for the processing of the Personal data for the purposes of the direct marketing.
- Providing Personal data by you is voluntary, but the lack of some of them may prevent you from
registering on the Platform, using certain services, receiving a newsletter, buying products etc.
- Where you have given your consent and have not subsequently opted out, we may also collect
information about what is watched and bought by you, at what price, in what amount or whether did
you add specific products to the cart but did not buy them and use it to create a profile of your
interests on the basis of content that we think was interesting for you (for example because you
added it to the cart) as well as content that other users similar to you have found engaging. By
using [this profile of your interests we can adapt our marketing materials by replacing the default
content with content more relevant to your interests (for example we can show you games or other
products that we think you might like instead of the default offers)
Your Right
- Pursuant to the GDPR, you have following rights in relation to the processing of your Personal data:
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- - Right to be informed, which is satisfied through this notice.
- - Right to erasure. You have the right to have your data erased and no longer processed if
the personal data are no longer necessary in relation to the purposes for which they were
collected or otherwise processed, if consent was withdrawn or objection was filed and there
are no other legal basis for processing. If we have disclosed the personal data in question
to third parties, we will inform them about the erasure of the personal data, unless it is
impossible or involves disproportionate effort to do so.
- - Right to restriction on processing. If there are grounds for restriction on processing,
for example if you contest the accuracy of your personal data, it will be stored and
processed otherwise only if you consent or to exercise legal claims, or for the protection
of rights of another natural or legal person. If we have disclosed the personal data in
question to third parties, we will inform them about the restriction on the processing of
the personal data, unless it is impossible or involves disproportionate effort to do so. We
will inform you before the restriction is lifted.
- - Right to objection to processing. You have the right to object to processing based on
legitimate interests (including profiling) and direct marketing (including profiling). We
will no longer process you data, unless we have compelling legitimate grounds for processing
or we need to process the data for the establishment, exercise or defense of legal claims.
- - Right to portability. You have the right to receive personal data that you provided to us
in a structured, commonly used and machine-readable format and to transmit those data to
another data controller. You may contact us to exercise your rights through “Contact
Information” section below.
- - Right to lodge a complaint with a supervisory authority. If you are unhappy about the way
we process personal data you may contact us and, if you are unsatisfied with our answer,
file a complaint to data protection authority in [Poland] or in your country,
- - Right to verify whether we hold your personal data, to obtain a copy of the data, and to
correct any data that is inaccurate;
- - Right to request us to inform you of the type of personal data held by us. All data access
requests shall be made using the form prescribed by the Privacy Commissioner for Personal
Data (“Privacy Commissioner”) ,
- -Right to requests for access and correction of personal data or for information regarding
policies and practices and the kinds of data held by us should be addressed in writing and
sent by post to us (see the “Contact Us” section below) .
Registration
- When you register with us on this site, you first complete the on-line registration form, which
requires you to create a username and password. During registration, you are also required to
provide Personal data, which may include name, billing address, shipping address, telephone number,
e-mail address. We use this personal data so that we may contact you about the services and products
on the site(s) in which you have expressed interest or requested and to facilitate the completion of
an order.
Promotions, Contests and Sweepstakes
- From time-to-time, the Company may provide you the opportunity to participate in promotions,
contests or sweepstakes on its web site(s). Such promotions, contests and sweepstakes will also be
governed by the rules and regulations posted with such promotions, contests and sweepstakes. If you
participate, you will be required to register with the Company, which will require you to provide
certain Personal data. Participation in these promotions, contests and sweepstakes is completely
voluntary and you therefore have a choice whether or not to register and provide your Personal data.
The requested data typically includes contact information, such as name, shipping address, e-mail
address, and telephone number. We will use this information to notify winners and award prizes.
Additionally, during your registration process you may opt-in to receiving additional related
communications us. If you decide to opt-in, we will use the information provided to send you
communications described throughout this Privacy Policy.
Newsletters
- If you wish to subscribe to the Company's newsletter(s), we will use your name and e-mail address to
send the newsletters to you.
Other Information Collected
- Some data may be collected automatically every time you visit the Company's web sites, such as
cookies and computer data. In addition, data may be collected other independent, third-party
sources. We also collect information about which pages you visit within this site. This site
visitation data is identified only by a unique URL.
Cookies
- The Company uses both session ID cookies and persistent cookies as part of its interaction with your
browser. A cookie is an alphanumeric identifier (a file) that the Company's web sites transfer to
your computer's hard drive through a web browser to enable its systems to recognize your browser for
record-keeping purposes. A session ID cookie expires when you close your browser, while a persistent
cookie remains on your hard drive for an extended period of time.
- We use session ID cookies to make it easier for you to navigate the our web sites. We use persistent
cookies to identify and track which sections of its web site you most often visit. We also use
persistent cookies in areas of its web site you must register, and you are able to customize the
information you see, so that you don't have to enter your preferences more than once.
- By configuring the options in your browser, you may control how cookies are processed by your
system. However, if you decline the use of cookies you may not be able to use certain features on
this site and you may be required to reenter the information required to complete an order during
new or interrupted browser sessions.
- Some of the Company's business partners (e.g., advertisers) use cookies on the site. We have no
access to or control over these cookies (see 'Third Party Advertising' and 'Third Party Cookies'
below). Accordingly, this Privacy Policy covers the use of cookies by the Company only and does not
cover the use of cookies by any advertisers.
Log Files
- As is true of most web sites, the Company gathers certain information automatically and stores it in
log files. This information includes internet protocol (IP) addresses, browser type, internet
services provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream
data. The Company uses this information to analyze trends, to screen for fraud, to administer the
Company's sites, to track users' movements around the web sites and to gather demographic
information about the Company's user base as a whole.
Clear Gifs (Web Beacons/Web Bugs)
- The Company employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that
helps it better manage content on its web sites by informing the Company what content is effective.
Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used
to track the online movements of web users. In contrast to cookies, which are stored on a user's
computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the
period at the end of this sentence.
- The Company uses clear gifs in its HTML-based e-mails to inform itself of which e-mails have been
opened by you. This allows the Company to gauge the effectiveness of certain communications and the
effectiveness of the Company's marketing campaigns. If you would like to opt-out of these e-mails,
please see 'Choice and Opt-Out' section of this Privacy Policy.
Special Offers and Updates
- The Company collects data about which sections of its web site you visit most often, so that it can
send you our newsletter and data about relevant offers, promotions, contests, and sweepstakes which
may interest you.
- Accordingly, the Company will occasionally send you information on products, services, special
deals, promotions and sweepstakes.
Service-related Announcements
- The Company may, but is not obligated, to send you strictly service-related announcements or rare
occasions when it is necessary to do so. For example, if our service is temporarily suspended for
maintenance, we might send you an e-mail.
- Generally, you may not opt-out of these communications since they are not promotional in nature. If
you do not wish to receive them, you may have the option to deactivate your account.
Research
- We also collect data for research purposes and to provide anonymous reporting for internal and
external clients. The Company uses the data collected for its own internal marketing and demographic
studies to improve customer service and product offerings.
Customer Service
- We will communicate with you in response to your inquiries, to provide the products and services you
request, and to manage your account. We will communicate with you by e-mail, live chat or telephone,
in accordance with your wishes.
Preferences
- The Company stores data that it collects through cookies, log files, and third party sources to
create a profile of your preferences, in order to improve the content of the Company's web site for
you.
Service Providers
- The Company discloses the data collected to external service providers necessary to facilitate the
following outsourced operations: address verification, fraud screening and order shipping.
Third Parties
- We may transfer your personal data to the following categories of recipients:
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- -other users of our products and services where this is necessary to perform our agreements
with you, for example when you use the service of logistic suppliers on our site;
- -other members of the Group;
- -agents, contractors, advisors or third parties who provide administrative,
telecommunications, computer, payment, debt collection, data processing, legal or other
services to www.pingjiaduo.com;
- -financial institutions, payment service providers (such as banks, payment institutions or
electronic money institutions) as well as card organizations (such as VISA or MasterCard)
which in connection with our payment services;
- -persons and institutions that are allowed to request your personal data under applicable
laws and regulations through a court order, subpoena or other legal process, such as
supervisory bodies, regulators or law enforcement bodies;
- -other parties as notified to you at the time of collection.
- Pingjiaduo is an international company. If personal data is transferred from European Union
outside European Economic Area, we make sure that adequate level of personal data protection
is assured, for example by signing standard contractual clauses for transfer of data.
Links to Other Web Sites
- Users may find advertising or other content on our Site that link to the sites and services of our
partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the
content or links that appear on these sites and are not responsible for the practices employed by
websites linked to or from our Site. In addition, these sites or services, including their content
and links, may be constantly changing. These sites and services may have their own privacy policies
and customer service policies. Browsing and interaction on any other website, including websites
which have a link to our Site, is subject to that website’s own terms and policies.
Storage and Security of Personal data Storage
- We will store your personal data for as long as we have lawful grounds to do so. Specific retention
periods depend on the purpose and legal base of processing, for example:
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- - personal data required to provide services, for the time of providing such services and
after that, for the time required by legal provisions (e.g. on accountancy) or to handle
possible claims
- - personal data that must have been collected for anti-money laundering legislation
requirements, including for identification, screening and reporting, as a rule for 5 years
after the termination of our relationship, unless we are required to retain this information
for the purposes of court or administrative proceedings, or 8 years to handle possible
claims
- - personal data processed on the basis of your consent, as a rule until such consent is
withdrawn
- - personal data processed on the basis of a legitimate interest, as a rule until you file an
effective objection.
Security
- The Company protects the privacy and integrity of the data it collects by employing appropriate
administrative protocols, technical safeguards, and physical security controls designed to limit
access, detect and prevent the unauthorized access, improper disclosure, alteration, or destruction
of the data under its control. The Company transmits the data used by its external service providers
for the specific outsourced operations listed above across public and private networks via
recognized encryption technologies, such as by using Secure Sockets layer (SSL) software, which
encrypts the data you input.
- Although the Company follows the procedures set forth above to protect the Personal data submitted
to the Company, no method of transmission over the Internet, or method of electronic storage, is
100% secure. Thus, while the Company strives to use commercially acceptable means to protect your
Personal data, the Company cannot guarantee its absolute security.
- If you have any questions about the Company's security on the its web sites, please feel free to
send us an e-mail at service@pingjiaduo.com.
Internet Fraud
- The Company has a ZERO TOLERANCE policy for Internet fraud or any attempt to access or acquire
customer or other information on its web sites via illegal or surreptitious means. The Company works
with local, national, and international fraud investigation agencies and employs a variety of
electronic and other means to discourage, detect, and intercept fraudulent activities. The Company
aggressively prosecutes, to the fullest extent of the law, those perpetrators apprehended conducting
fraudulent activities on its web site.
- Agencies with which the Company cooperates are: state and local police authorities, the United
States Federal Bureau of Investigation, US and International Customs Agencies, and Interpol.
Children
- The Company's sites are not intended for or directed to persons under the age of 13. The Company
does not buy or sell products or services or to children. Any person who provides their information
to the Company through the Company's web sites represents to the Company that they are 13 years of
age or older.
Changes to this Statement
- The Company will time-to-time update this Privacy Policy, each time revising the last updated date
at the top of the Privacy Policy and indicate the nature of the revisions within the statement. The
Company will notify customers of material changes to this statement by placing prominent notice on
the its web site.
Contact Information
- You may contact the Company by e-mail at: service@pingjiaduo.com.